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wrong hyperlink? (forgotten password)
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crysman #1
Member since May 2013 · 11 posts
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Subject: wrong hyperlink? (forgotten password)
Near login form, there is "forgtten password" or similar. It leads to:
http://newsboard.unclassified.de/docs/usage/register#forgo…

I believe this is incorrect.
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ach (Administrator) #2
Member since May 2006 · 1904 posts · Location: Folkestone, UK
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I think that is correct.
It is only a bit unconventional... Apparently there is no direct forgotten password link, so that page explains how to use the forgotten password functionality.
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crysman #3
Member since May 2013 · 11 posts
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I believe it is not, because if you try to login intentionally with a wrong password, it offers you:
Login failed: Wrong password. Request new password
Which leads to: https://forum.dokuwiki.org/forum;mkpass=<somevalue>;key=<somekey>
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ach (Administrator) #4
Member since May 2006 · 1904 posts · Location: Folkestone, UK
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Quote by crysman:
I believe it is not, because if you try to login intentionally with a wrong password, it offers you:
Login failed: Wrong password. Request new password
Which leads to: https://forum.dokuwiki.org/forum;mkpass=<somevalue>;key=<somekey>

And that does not work?
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crysman #5
Member since May 2013 · 11 posts
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What do you mean by "does not work?" ? There is nothing to "work" in that page, it is only information on some another domain (thus it seems as an error - why should a password recovery lead to another domain?! I've never seen that before and I consider it highly suspicious and non-standard).

The question remains: why are the links different? They should be the same. Moreover, only the second ("Request new password") seems to be the correct one, because it stays on the same domain.

Proposed solution: "Lost password" opens a page with a form containing input for e-mail and submit button. (This is a standard, common solution)

I do not want to argue with you, @ach, I will wait for somebody else to reply with his/her opinion on this.
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ach (Administrator) #6
Member since May 2006 · 1904 posts · Location: Folkestone, UK
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Quote by crysman:
What do you mean by "does not work?" ?

Quote by crysman:
Which leads to: https://forum.dokuwiki.org/forum;mkpass=<somevalue>;key=<somekey>

I meant this link that the system produces. That does not work?

Quote by crysman:
it is only information on some another domain (thus it seems as an error - why should a password recovery lead to another domain?! I've never seen that before and I consider it highly suspicious and non-standard).

I agree that it's non-standard but the only problem I see with that is that it's confusing for people.

Quote by crysman:
The question remains: why are the links different? They should be the same.

No-one here can know why as we have nothing to do with the forum software. I don't think they need to be the same, lots of software include links to external documentation. It's only problematic that the link isn't labelled clearly as documentation and therefore setting the wrong expectation. (E.g. it could say "How to recover lost password" instead and have a symbol which indicates that it will open an external link.)

Quote by crysman:
Proposed solution: "Lost password" opens a page with a form containing input for e-mail and submit button. (This is a standard, common solution)

You should report that in the forum's bug tracker: http://newsboard.unclassified.de/bugs
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crysman #7
Member since May 2013 · 11 posts
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Quote by ach:
You should report that in the forum's bug tracker: http://newsboard.unclassified.de/bugs

OK, done:
http://newsboard.unclassified.de/forum/thread/1864

Thanks for your involvement and contributions.
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