Hello everyone,
I am trying to upload .mp4 videos into my new wiki, but for some reason the uploaded video does not play. Instead, the message "No video with supported Format and MIME type found" is displayed in the video box.
I have already confirmed that the video has been successfully uploaded to the server, and it plays just fine when viewed both locally and on the server, so I wonder why it won't play over the wiki.
Here's some details:
* The video is a 22.3MB big .mp4 video
* I've tried it on both chrome and firefox, but it doesn't work on either
* The link produced when right-clicking on the video and selecting "copy video address" is equivalent to
https://server.company.de/wiki/lib/exe/fetch.php?media=internal:video_01_name.mp4
By contrast, if I upload the same video as either an .webm or .ogv file, it miraculously works, so the problem appears to be with the .mp4 format.
Any insight into this matter would be greatly appreciated.
Sincerely,
Kira Resari